Privacy Policy

Nightingale Floral Company values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we safeguard it when you visit or make a purchase through our website.

Information We Collect

We collect information from you when you:

    • Place an order
    • Create an account
    • Sign up for emails or promotions
    • Enter a contest or promotion
    • Respond to a survey or communicate with us
    • Use other features of our website

When ordering or registering, you may be asked to provide information such as your name, email address, mailing address, phone number, and payment details. You may browse our website anonymously if you choose.

We also collect limited information about gift recipients solely to fulfill your order. Gift recipient information is never used for marketing purposes.

Like most websites, we use cookies and similar technologies to improve your browsing experience and understand how our site is used. More details are provided below.

How We Use Your Information

The information we collect may be used to:

    • Process and fulfill your orders efficiently

    • Provide customer support and respond to inquiries

    • Personalize your shopping experience

    • Improve our website, services, and offerings

    • Administer promotions, surveys, or site features

    • Send email updates or promotions (only if you opt in)

If you choose to receive marketing emails, you may unsubscribe at any time. If you do not opt in, you will not receive promotional communications.

How We Protect Your Information

We use industry-standard security measures to protect your personal information. Sensitive data, including payment information, is transmitted using Secure Socket Layer (SSL) technology and stored behind secure systems accessible only to authorized personnel who are required to keep the information confidential.

Cookies & Tracking Technologies

Cookies are small files stored on your device that help enhance your browsing experience. We use cookies to:

    • Remember items in your shopping cart

    • Understand site usage and preferences

    • Improve site performance and functionality

We may work with trusted third-party service providers to analyze website traffic and usage. These providers are only permitted to use information on our behalf to help improve our services.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may limit certain website features. Orders may still be placed by phone if needed.

Sharing of Information

We do not sell, trade, or rent your personal information to outside parties.

Your information may be shared with trusted partners who assist in operating our website, processing payments, or delivering services, provided they agree to keep your information confidential.

We may disclose information when required to comply with legal obligations, enforce site policies, or protect the rights, safety, or property of our customers and business. For example, while anonymous gifts are permitted, we may be legally required to disclose the sender’s information if requested by a recipient for safety or legal reasons.

Non-personally identifiable information may be shared for analytics, marketing, or advertising purposes.

Managing or Updating Your Information

You may update your email preferences or account details by logging into your account. Please note that changes may not apply to emails already in progress.

You may remove stored addresses and payment information from your account at any time. We may retain transaction records as required for legal, accounting, or customer service purposes.

Third-Party Links

Our website may contain links to third-party sites. These sites have independent privacy policies, and we are not responsible for their content or practices. We encourage you to review their policies before providing any personal information.

Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page and apply only to information collected after the update date.

Last updated: [Insert current date]

Questions or Concerns

If you have questions about this Privacy Policy or how your information is handled, please contact us directly. We welcome your feedback.

Online Policy Only

This Privacy Policy applies only to information collected through our website and does not apply to information collected offline.

Terms & Conditions

Please also review our Terms & Conditions for additional information regarding website use and limitations of liability.

Your Consent

By using our website, you consent to this Privacy Policy.

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